the ultimate Ecommerce sales
chat platform

Enhance Brand

Customer Service

Reduce Cost
of Sale

Powering customer interaction for winning eCommerce brands

predict what visitors want

Proonto tracks visitor behavior in real time to identify potential customer intent. The engagement-engine then targets visitors that would more likely benefit from assistance.

This machine-learning algorithm results in +17% revenue growth for Proonto clients.

+ learn more on engagement engine

Let The MAPS*
Do the Talking

The MAPS are expert human operators of the Proonto platform providing Proonto clients with a knowledgeable and trained Ecommerce Representative force. 

Thanks to Proonto’s rigorous vetting process, 90% of The MAPS retain their positions for over 18 months.

more on maps


*MAP – stands for “machine-assisted Proonter”

measurable results


Website Revenue


Support Tickets



use proactive chat to sell more

The Proonto Sales Chat Messenger gives customers of Proonto clients a seamless brand interaction touch point.

A mobile-first widget,  Sales Chat enables The MAPS to benefit past & live visitor data, send personalized messages, redirect visitors between pages and broadcast live video.


+ read more on sales chat

Daniel Kane CEO of The Ridge Wallet

“Proonto helped us deliver greater customer service and increase conversion by providing immediate answers and education on the product”

Download case study

the-ridge + shopify-plus

Let us show you

Schedule a time with our team to learn how eCommerce businesses are leveraging Proonto to improve profitability.

Book a demo