complete customer interaction
solution for ecommerce

Enhance Brand

Customer Service

Reduce cost
of sale

Powering customer interaction for eCommerce winners

How It Works

Proonto is everything you need to create
more value from customer interaction.

predict what visitor want

Proonto tracks visitors’ behavior in real time to identify potential customer intent. The engagement-engine then targets those visitors that would more likely benefit from assistance.

This machine-learning algorithm results in +17% revenue growth for Proonto clients.

+ learn more on engagement engine

Let The MAPS*
Do the Talking

The MAPS are experts of the Proonto platform providing Proonto clients with a knowledgeable and trained Ecommerce Representative force. 

Thanks to Proonto’s rigorous vetting process, 90% of The MAPS retain their positions for over 18 months.

more on maps

*MAP – stands for “machine-assisted Proonter”

what to expect


Website Revenue


Support Tickets



be proactive to sell more

The Proonto Sales Chat Messenger gives customers of Proonto clients a seamless brand interaction touch point.

A mobile-first widget,  Sales Chat enables The MAPS to benefit past & live visitor data, send personalized messages, redirect visitors between pages and broadcast live video.

+ read more on sales chat

Daniel Kane CEO of The Ridge Wallet

“Proonto helped us deliver greater customer service and increase conversion by providing immediate answers and education on the product”

Download case study

the-ridge + shopify-plus

Ready to sell more?

Schedule a time with our team to learn how Ecommerce businesses  are leveraging Proonto for their customer interaction.

Schedule now