how it works

customer
interaction

Proonto’s unique and innovative sales chat platform utilizes machine learning and real-time behavioral analytics to track anonymous & registered visitor interests and intent-to-buy on eCommerce websites.

Our Engagement Engine targets visitors more likely to be in need of help and prompt them to chat. Using Sales Chat, Expert Proonto Operators then maximize on those opportunities to engage with your site’s visitor.

staffing

Our highly professional representatives and team development practices make onboarding your MAPS team incredibly easy.

Proonto functions as an effective and knowledgeable customer service team, focusing on your customers’ happiness and your brand’s conversions & acquisition costs.

Based on your unique eCommerce profile, Proonto will build a team that addresses your customer interaction priorities by curating a selection of expert eCommerce shop and product talent for your brand’s benefit.

+ learn more on the maps

managed
services

Proonto integrates with your eCommerce platform, analytics and customer service inbox. We deliver human interaction point for shoppers with pre or post sale questions, delivering you with constant insights & customer feedback . Proonto’s Customer Success team constantly measures engagement levels, tweaks workflows, works to optimize ROI and strives towards higher customer satisfaction rates.

Premier account management and clear reports make business growth constant and collaboration between you and your Proonto team a success.

INTEGRATES WITH YOUR ECOMMERCE STACK

Proonto fully integrates with every major eCommerce and analytics platform, creating a complete connected solution.

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LET'S TALK TODAY!