People Make Businesses


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Proonto is a SaaS-powered customer interaction management solution connecting companies with a curated marketplace of customer interaction experts, called The MAPS.

Companies can plan and execute their live support and pre-sale interaction strategies, design customer touch points across their buying journey and flexibly manage sales & service teams of Proonto’s vetted associates.

Qualified associates within Proonto’s network are automatically identified for your product/service category & interaction goals based on a proprietary algorithm that assess their skills, location, industry, experience, knowledge, social proof and culture.


By creating an intelligent eCommerce support solution for online businesses, powered by our community of support experts, we make it easy for businesses to provide the highest level of service to their customers no matter where they are and what their needs may be.

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By virtue of our thorough screening and vetting process, we have created a community of elite support and sales professionals who are dedicated to providing the highest level of service to your customers in order to help your business grow.