Meet The MAPS Community

A New Breed of Machine-assisted Customer Assistance Workforce

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Winning an online customer it’s not only about winning the game, but the championship. The MAPS, Machine-assisted Proonters, are expert operators of Proonto Sales Chat Platform. Their talent will win a conversion, but their teamwork and intelligence will win customer loyalty.

  • Reliable and persistent service
  • Fast onboarding and ramp up  
  • Data driven day to day operation

GET STARTED

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HERE TO STAY

Thousands of eCommerce shopping assistance experts are ready to power your brand’s customer interaction. Thanks to Proonto’s rigorous vetting  process, 90% of The MAPS retain their positions for over 18 months.  

ON TOP OF THEIR GAME

Exceptional researching abilities and passions for good products enable The MAPS to deliver a consistent brand experience. Processing and understanding your brand culture and vibe, not just products, transform The MAPS into a natural extension of your team.

LIKE

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CONSTANTLY IMPROVING

Implementing Proonto’s wide-array of tools for engagement, optimization and customer obsession The MAPS build their way to the top, with you, making sure every customer touch-points increase in value, short and long-term.

HERE TO STAY

Thousands of eCommerce shopping assistance experts are ready to power your brand’s customer interaction. Thanks to Proonto’s rigorous vetting  process, 90% of The MAPS retain their positions for over 18 months.

Print

ON TOP OF THEIR GAME

Exceptional researching abilities and passions for good products enable The MAPS to deliver a consistent brand experience. Processing and understanding your brand culture and vibe, not just products, transform The MAPS into a natural extension of your team.

LIKE

CONSTANTLY IMPROVING

Implementing Proonto’s wide-array of tools for engagement, optimization and customer obsession The MAPS build their way to the top, with you, making sure every customer touch-points increase in value, short and long-term.

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What Can The MAPS Do for You?

Consistent & Personable Experience For your Ecommerce Customers

video chat

SALES

Help visitors with product questions or checkout issues, inspire new purchases and follow up on opportunities.

livechat guide

CUSTOMER SERVICE

Answer inbound customer emails, communicate with your team to upgrade workflows and solve customer issues.

live support mobile

INSIGHTS

Providing you with constant feedback and insights about your customer experience , wants and & needs.